How does Brewinto Ease heat water?

Brewinto Ease features an advanced self-heating system that heats cold water to optimal brewing temperatures in about 3 minutes, eliminating the need for an external kettle.

What type of coffee can I use with Brewinto Ease?

Brewinto Ease is versatile, allowing you to use both ground coffee and Nespresso®* Original capsules, providing flexibility to suit your coffee preferences.

How many cups can I brew on a single charge?

With its 7800 mAh battery, Brewinto Ease can brew up to 5 cups using cold water or over 200 cups using hot water per full charge.

What is the pressure level of Brewinto Ease?

Brewinto Ease operates at a pressure of 19 bars, ensuring rich crema and robust espresso extraction.

How do I clean Brewinto Ease?

Cleaning is straightforward. After each use, rinse the cup and coffee adapter compartments under running water. The water tank should be dried with a cloth. Do not place Brewinto Ease in the dishwasher.

Does Brewinto Ease come with a warranty?

Yes, Brewinto Ease comes with a 12-month warranty from the date of purchase.

Can I charge Brewinto Ease using a USB-C to USB-C cable?

Yes, Brewinto Ease supports USB-C charging. Ensure that the charger provides at least 10W (5V/2A) for optimal charging performance.

Can Brewinto Ease be used while charging?

No, Brewinto Ease cannot be used while it is charging. Please use the device when it is fully charged.

Is Brewinto Ease safe to use?

Yes, Brewinto Ease is made from BPA-free, food-safe materials and complies with relevant safety regulations.

Does Brewinto Ease heat milk or other liquids?

No, Brewinto Ease is designed to heat water only. It is not intended for heating milk or other liquids.

What is Brewinto Ease?

Brewinto Ease is a portable espresso maker designed for on-the-go coffee lovers. It features self-heating technology, a 19-bar pressure system, and 2-in-1 compatibility with both ground coffee and Nespresso®* Original capsules. Its compact and lightweight design (802g) makes it perfect for travel, work, or outdoor adventures.

What comes in the box?

Each Brewinto Ease package includes: Portable Espresso Maker, Coffee Powder Adapter, Coffee Capsule Adapter, Carrying Pouch, USB Type-C Charging Cable, User Manual.

How do I brew coffee with Brewinto Ease?

Using Cold Water: 1. Add 50-80ml of cold water to the water tank. 2. Insert ground coffee or a compatible capsule. 3. Press and hold the button for 2 seconds to start the heating process. 4. Once heated, the machine will extract and dispense espresso automatically. Using Hot Water: 1. Add 50-80ml of preheated water to the tank. 2. Insert ground coffee or a compatible capsule. 3. Double-click the power button to start the extraction. 4. The machine will dispense espresso instantly.

What is the water tank capacity?

The water tank holds up to 75ml of water, while the included cup has a capacity of 250ml.

What is the optimal water capacity for brewing?

While the maximum capacity is 75ml, for optimal crema and flavor, it’s recommended to use 50ml of water.

How long does it take to heat cold water?

Brewinto Ease heats cold water to optimal brewing temperatures in about 3 minutes (200 seconds).

Does Brewinto Ease require manual pumping?

No, Brewinto Ease is fully automatic. Just press the button, and it handles both heating and extraction.

What is the battery capacity?

Brewinto Ease has a 7800mAh rechargeable lithium battery, offering extended brewing capabilities.

How many cups can I brew on a full charge?

Up to 5 cups when using cold water (self-heating enabled) Over 200 cups when using preheated water

How long does it take to charge the battery?

1A Adapter: ~5 hours 2A Adapter: ~3 hours 3A Adapter: ~2 hours

Can I use Brewinto Ease while charging?

No, Brewinto Ease cannot be used while charging. Please charge it fully before use.

What type of charger does Brewinto Ease use?

Brewinto Ease supports USB Type-C charging and requires a 5V/2A (10W) or higher power adapter for optimal performance.

Can Brewinto Ease be used with any power adapter?

It’s recommended to use a compliant adapter with an output of at least 5V/2A (10W) to ensure proper charging and functionality.

Why isn’t my Brewinto Ease charging?

Ensure you are using a charger with at least 10W (5V/2A) output. Lower-powered chargers may not work. Also, check if the USB-C cable is properly connected.

Does Brewinto Ease have a washing mode?

No, there is no automatic washing mode. Manual rinsing is required.

Is Brewinto Ease made of food-safe materials?

Yes, Brewinto Ease is BPA-free, made from European-certified food-grade materials for safe brewing.

What type of water should I use?

Use potable water with a hardness level below 70 mg/L to prevent potential scaling and ensure the longevity of your device.

Can I take Brewinto Ease on a plane?

Yes, but it must be carried in your hand luggage. Make sure to check airline-specific restrictions regarding lithium batteries (7800mAh capacity).

Why isn’t my Brewinto Ease turning on?

The battery may be low – charge the device. Ensure the power button is properly pressed.

What should I do if the machine cannot extract espresso properly?

Ensure the coffee grounds are properly compacted. Check that the capsule or ground coffee is securely placed in the adapter. If issues persist, try an empty extraction or double-click the button to initiate extraction directly.

Why is my espresso weak or watery?

Ensure you’re using finely ground coffee for proper extraction. Check that the capsule or ground coffee is properly placed in the adapter.

What should I do if the power light flashes and the machine beeps three times?

This indicates low battery power. Charge the device before use.

Where can I get support for my Brewinto Ease?

For troubleshooting, replacement parts, or warranty claims, please contact Brewinto Customer Support via email or visit our official website.

How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you

Do you ship internationally?

brewinto offers Free shipping to almost all the countries worldwide. If you are not sure if your city is included in the list, please contact our customer support team at CS@brewinto.com for more details.

How to track my order?

Please track your order at our Tracking page

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or contact us through email cs@brewinto.com, we will reply within 24 hours, or talk to us directly via live chat. We will do everything to assist you to get your package.

Is shipping from brewinto free?

Yes, we offer FREE shipping on all items.

What can I do if I don't receive my package but the website shows it is delivered?

If your tracking information states that your package was delivered but you haven't received it, please report this to the respective shipping carrier using the information provided in your tracking details. brewinto is not responsible for lost or stolen packages, but we will work together with the carrier to find your package or provide a solution to ensure your experience from brewinto. If you need further assistance, please reach out to our customer support team at CS@brewinto.com.

What is your return policy?

We offer 30-day return policy for everything else in brewinto.com, please see more details at Retrun Policy.

Can I exchange an item?

Exchange service is provided with charging a certain fee. Please see more details at Retrun Policy.

What if I receive a damaged product?

If you receive a damaged product, please contact our customer support team immediately at CS@brewinto.com. We are committed to resolving the issue promptly, which may include offering a replacement or a refund according to our policy. And we will cover all the fees caused during the return or replacement.

What if I want to switch to another product after I receive the package?

If you wish to exchange your product for a different one after receiving it, please contact us at CS@brewinto.com. You will be responsible for the cost of return shipping back to brewinto. Please refer to our Refund Policy for further information on returns and exchanges.

What can I do if my product is damaged after several days' using?

If your product arrives damaged, please contact us immediately at CS@brewinto.com. We are committed to resolving the issue promptly and will provide a replacement or refund at no additional cost to you, in accordance with our policies. Our products come with a 1-year warranty; if your product becomes damaged within this warranty period, we will replace it with a new one as soon as we receive the returned damaged item. However, if the product is damaged after the warranty period, you will be responsible for any repair or replacement costs. We value your satisfaction and are here to assist you with any concerns, so please don't hesitate to reach out to our customer support team at CS@brewinto.com.

How much do I need to pay for the return?

If you wish to return the product for any reason and it is in good condition, you will only need to pay the shipping fee for the return. However, if the product has been used or unboxed, making it unsuitable for resale, a restocking fee will be charged. If you receive a damaged or defective product, or if it stops working within the 1 year warranty period, brewinto will take full responsibility. In such cases, brewinto will cover all costs associated with the return or replacement, including shipping fees.